Trust in Machine Learning Driven Clinical Decision Support Tools Among Otolaryngologists.

TitleTrust in Machine Learning Driven Clinical Decision Support Tools Among Otolaryngologists.
Publication TypeJournal Article
Year of Publication2024
AuthorsChen H, Ma X, Rives H, Serpedin A, Yao P, Rameau A
JournalLaryngoscope
Volume134
Issue6
Pagination2799-2804
Date Published2024 Jun
ISSN1531-4995
KeywordsAdult, Decision Support Systems, Clinical, Female, Humans, Laryngopharyngeal Reflux, Machine Learning, Male, Middle Aged, Otolaryngologists, Otolaryngology, Trust, United States, Vocal Cord Paralysis
Abstract

BACKGROUND: Machine learning driven clinical decision support tools (ML-CDST) are on the verge of being integrated into clinical settings, including in Otolaryngology-Head & Neck Surgery. In this study, we investigated whether such CDST may influence otolaryngologists' diagnostic judgement.

METHODS: Otolaryngologists were recruited virtually across the United States for this experiment on human-AI interaction. Participants were shown 12 different video-stroboscopic exams from patients with previously diagnosed laryngopharyngeal reflux or vocal fold paresis and asked to determine the presence of disease. They were then exposed to a random diagnosis purportedly resulting from an ML-CDST and given the opportunity to revise their diagnosis. The ML-CDST output was presented with no explanation, a general explanation, or a specific explanation of its logic. The ML-CDST impact on diagnostic judgement was assessed with McNemar's test.

RESULTS: Forty-five participants were recruited. When participants reported less confidence (268 observations), they were significantly (pā€‰=ā€‰0.001) more likely to change their diagnostic judgement after exposure to ML-CDST output compared to when they reported more confidence (238 observations). Participants were more likely to change their diagnostic judgement when presented with a specific explanation of the CDST logic (pā€‰=ā€‰0.048).

CONCLUSIONS: Our study suggests that otolaryngologists are susceptible to accepting ML-CDST diagnostic recommendations, especially when less confident. Otolaryngologists' trust in ML-CDST output is increased when accompanied with a specific explanation of its logic.

LEVEL OF EVIDENCE: 2 Laryngoscope, 134:2799-2804, 2024.

DOI10.1002/lary.31260
Alternate JournalLaryngoscope
PubMed ID38230948
Grant ListOT2 OD032720 / CD / ODCDC CDC HHS / United States
K76 AG079040 / AG / NIA NIH HHS / United States
OT2 OD032720 / CD / ODCDC CDC HHS / United States
OT2 OD032720 / CD / ODCDC CDC HHS / United States
K76 AG079040 / AG / NIA NIH HHS / United States